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terms and conditions

Terms and Conditions for Magnolia Mental Health Center

Effective Date: 08.08.25

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1. Acceptance of Terms

By accessing and using this website and the services of Magnolia Mental Health, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you should not use Magnolia Mental Health's services.

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2. Services

Magnolia Mental Health provides mental health therapy services through telehealth platform, SimplePractice. Services are delivered by a Hannah Dea, Licensed Clinical Social Worker. These services are intended for individuals seeking non-emergency mental health support.

Please note: Magnolia Mental Health does not provide emergency or crisis services. If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency room.

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3. Eligibility

To use Magnolia Mental Health’s services, you must:

  • Be at least 18 years old, or have parental/legal guardian consent if under 18

  • Reside in California

  • Have access to a secure internet connection and private space for sessions

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4. Telehealth Consent

By using services, you consent to receive therapy via telehealth. This includes the use of electronic communications (video, phone, or other approved platforms). You understand:

  • Telehealth has limitations compared to in-person therapy

  • Technology may fail or be disrupted

  • Sessions may not be appropriate for all mental health concerns

Further details are available in the Consent for Telehealth Services form, which must be reviewed and signed before starting services.

 

5. Client Responsibilities

You agree to:

  • Provide accurate and complete information

  • Use the services only for lawful and appropriate purposes

  • Attend scheduled sessions or provide timely notice of cancellations

  • Maintain the privacy of your therapy space

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6. Fees and Payment

All fees for services will be outlined prior to your first session. Payment is due at the time of service unless otherwise arranged. Magnolia Mental Health accepts major credit and debit cards. Missed sessions or cancellations without 24 hour notice will incur a fee.

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7. Confidentiality

Magnolia Mental Health is committed to protecting your privacy. All communications between you and your therapist are confidential and comply with HIPAA and applicable privacy laws. Exceptions to confidentiality may apply, including:

  • Risk of harm to self or others

  • Suspected abuse or neglect

  • Court orders

See Privacy Policy for more information.

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8. Intellectual Property

All content on this website, including text, images, and logos, is the property of Magnolia Mental Health and may not be copied, reproduced, or used without express written consent.

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9. Limitation of Liability

Magnolia Mental Health is not liable for any damages or injury resulting from:

  • Delays, errors, or service interruptions

  • Loss of data

  • Use of third-party platforms or internet issues

  • Any outcomes of therapy, including dissatisfaction

Services are not a substitute for emergency care or medical diagnosis.

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10. Termination

Magnolia Mental Health reserves the right to terminate or suspend access to services at any time, without notice, for conduct that violates these Terms and Conditions or is deemed harmful to clients or business.

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11. Modifications

These Terms and Conditions may be revised at any time. Changes will be posted on this page with an updated effective date. Continued use of services indicates your acceptance of those changes.

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12. Governing Law

These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law principles.

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13. Contact Us

If you have any questions, concerns, or requests regarding these terms and conditions, please do not hesitate to reach out at:

Magnolia Mental Health
address: 17602 17th St., Suite 102, #1100, Tustin, CA 92780
phone: (619) 658-2187
email: info@magnoliamentalhealth.org

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